Includes evidence-based advice for public service organisations Uses comparative insights to illu...

The first book to bring together both advocates and critics of the personalisation agenda in Engl...

This book focuses on how personalisation - the idea that public services should be tailored to t...

What size is 'just right' for a care provider? This book explores size as an independent variable...

This book focuses on how personalisation - the idea that public services should be tailored to t...

What size is 'just right' for a care provider? This book explores size as an independent variable...